WHMCS Global Services - Terms and Condition

By using the website, you agree to follow and be bound by the following terms and conditions, concerning your use of the Site (“Terms of Use”) and our Privacy Policy. We may revise the Terms of Use and Privacy Policy at any time without any prior notice to you. Areas of the website may have different terms of use posted. If there is a conflict between the Terms of Use and terms of use posted for a specific area of the Site, the latter shall have precedence with respect to your use of that area of the Site.

1) Third-Party Websites, Content, Products, and Services

In the event of the site providing links to websites and access to content, products and services from third parties, including users, advertisers, affiliates, and sponsors of the Site, you agree that WHMCS GLOBAL SERVICES is not responsible for the availability of, and content provided on, third-party websites. You should refer to the policies posted by other websites regarding privacy and other topics before you use them. You agree that WHMCS GLOBAL SERVICES is not responsible for third party content accessible through the website, including opinions, advice, statements and advertisements, and understand that you bear all risks associated with the use of such content. If you choose to purchase any products or services from a third party, then your relationship will be directly associated with the third party.

2) Disclaimer

Except where expressly provided otherwise, the website and all content, materials, information, software, products, and services provided on the site, are provided on an “as is” and “as available” basis. WHMCS GLOBAL SERVICES expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. WHMCS GLOBAL SERVICES makes no warranty that: (a) the site will meet your requirements; (b) the site will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the site or any services offered through the site will be accurate or reliable; or (d) the quality of any products, services, information, or other material purchased or obtained by you through the site will meet your expectations. Any content, materials, information or software downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. WHMCS GLOBAL SERVICES shall have no responsibility for any damage to your computer system or loss of data that results from the download of any content, materials, information or software. WHMCS GLOBAL SERVICES reserves the right to make changes or updates to the site at any time without notice.

3) Limitation of Liability

In no event shall WHMCS GLOBAL SERVICES be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of the site. some jurisdictions do not allow the limitation or exclusion of liability. accordingly, some of the above limitations may not apply to you.

4) Indemnity

You agree to defend, indemnify and hold harmless WHMCS GLOBAL SERVICES, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Site.

5) Note about Children

Minors (i.e. individuals aged below 12 years) are not eligible to use the website, and we ask that they do not submit any personal information to us.

6) Export Restrictions/Legal Compliance

You may not access, download, use, or export the Site or the content, software, products, or services provided on the Site in violation of India export laws or regulations, or in violation of any other applicable laws or regulations. You agree to comply with all export laws and restrictions and regulations of any United States or foreign agency or authority, and not to directly or indirectly provide or otherwise make available the services and products of WHMCS GLOBAL SERVICES in violation of any such restrictions, laws or regulations, or without all necessary approvals, including, without limitation, for the development, design, manufacture, or production of nuclear, chemical, or biological weapons of mass destruction. As applicable, you shall obtain and bear all expenses relating to any necessary licenses and/or exemptions with respect to your own use of the services of WHMCS GLOBAL SERVICES outside India. Neither the services of WHMCS GLOBAL SERVICES nor the underlying information or technology may be downloaded or otherwise provided or made available, either directly or indirectly. By agreeing to these Terms and Conditions of Use, you agree to the foregoing and represents and warrants that you are not located in, under the control of, or a national or resident of any such country or on any such list.

7) Fees and Payments

By purchasing our products with an annual license you acquire yearly access to our technical support and product’s updates. Each subsequent year of the license renewal, access to technical support and product’s updates shall be paid in accordance with the valid offer. By purchasing our products with an owned license you acquire yearly access to our technical support and product’s updates. Each subsequent year of access to technical support and product updates shall be paid in accordance with the valid offer. We reserve the rights to charge fees for future services in our sole discretion as well as change the prices of our products and services at any time. If we decide to charge for the services, you will be given prior notice before we impose the charge. By accepting this document upon purchasing services from us, you agree to receive PDF Pro-Formas/Invoices documents on the email address provided during the registration process. Missing payment for any Service including but not limited to custom software development, will result in the suspension of all customer’s existing services including but not limited to product licenses.

8) 10-days Money-Back Guarantee & Refunds

If for any reason, within the 10 days money-back guarantee period, you will be unsatisfied with WGS or its Modules including:
– WHMCS Addon Modules,
– Payment Gateways,
– WHMCS Reports,

You can claim a full refund as described below.

Refunds are issued within 24 hours from request.

The 10 days Money Back Guarantee applies to new customers and license/components cost only. Services like custom development, installation, migration service are non-refundable. 10 days Money Back Guarantee starts from the initial purchase date and it cannot be extended by subsequent components/license purchases.

9) Intellectual Property Information

WHMCS GLOBAL SERVICES has the rights reserved for purposes of these terms of use, “content” is defined as any information, data, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on our site. This includes message boards, chat, and other original content. By accepting these terms of use, you acknowledge and agree that all content presented to you on this site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of WHMCS GLOBAL SERVICES and/or its affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider.

10) Custom Module development IP Rights 

Due to nature of the business there can be the same requirement for custom development by different clients so if any module developed already by WHMCS Global Services we will have full rights to use/modify and sell/Launch it to new clients. Any client paying for custom development will have full right of that module and we WHMCS Global Services, will have equal rights unless it is agreed with the client that they will own full rights. 

11) Feedback

You may be permitted to post comments and feedback to these blogs. By doing so, you expressly agree and acknowledge to abide by the following:

  • You shall not contribute any content or take any action that may in any manner adversely affect the reputation of WHMCS GLOBAL SERVICES.
  • You shall not in any manner publish or post any inappropriate, defamatory, infringing, obscene, racist, terrorist, politically slanted, indecent or unlawful topic, name, material or information.
  • You shall not use profane and objectionable language or abbreviations. You shall not use any character(s) as a substitute for objectionable language.

12) Conduct on Site

Your use of the site is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the site. By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library, or other interactive service that may be available to you on or through this site, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content including text, communications, software, images, sounds, data, or other information that:

  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortuous, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies.
  • victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability.

13) Security and Password

You are solely responsible for maintaining the confidentiality of your password and account and for any and all statements made and acts or omissions that occur through the use of your password and account. Therefore, you must take steps to ensure that others do not gain access to your password and account. Our personnel will never ask you for your password. You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account if you do transfer or share your account.

14) E-mail, Messaging, Blogging, and Chat Services

We may make email, messaging, blogging, or chat services (collectively, “communications”) available to users of our site, either directly or through a third-party provider. We make available separate supplemental agreements characterizing the relationship between you and us that, except where expressly noted or contradictory, includes these terms.

15) Termination of Use

You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the site with or without notice and for any reason, including, without limitation, breach of these terms of use. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.

16) Governing Law

This website (excluding any linked sites) is controlled by us from our offices within India. It can be accessed from all countries around the world. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue any court of competent jurisdiction within India with respect to such matters.

17) Copyright

All content included on this website, such as text, graphics, pictures, logos, button icons, images, audio clips, and software, is the property of WHMCS GLOBAL SERVICES (or its subsidiaries) or its content suppliers and protected by INDIAN and international copyright laws. All software used on this Site is the property WHMCS GLOBAL SERVICES (or its subsidiaries) or its software suppliers.

18) Copyright Information

Copyright © 1999-2019, WHMCS GLOBAL SERVICES. All Rights Reserved.

19) Contacting the Web Site

For questions regarding the privacy statement, terms and conditions and the refund policy practices of the website, or any other transaction issue, please contact Sales team via ticket.

20) Technical Support Hours

Technical Support is available from 10 AM – 7 PM IST (MONDAY-FRIDAY). Any technical support requested will only be entertained in the above mentioned working hours. No technical support will be provided in ODD hours.